¿Cómo podemos ayudar?


I can't see my 360 Videos in my tour when I host on my own server. What am I doing wrong?

First, make sure that the video has been correctly uploaded via your FTP server (the upload process may have stopped or failed). If the uploading process was not the issue, check whether the required MIME types are included in your server (these are required to serve adaptive video). If you do not see the following extensions, add them:
– extension: .m3u8 MIME type: application/x-mpegURL
– extension: .ts MIME type: video/MP2T