Nov 11, 2021 | Skin & Interface
Yes, this appears because the skin option, "Force Mobile Orientation", is activated. Uncheck it to avoid this.
Nov 11, 2021 | Publishing & Sharing
On the loading screen the videos or audios do not sound until clicked because it is a limitation of the browsers. To avoid this, we recommend indicating that you have to click to start the audio. Or put the video / audio instead of the loading screen, as the first...
Nov 2, 2021 | Publishing & Sharing
While when hosting on a third party hosting server the MIME types are usually registered, in some ocassions some file types could not be, resulting on an error when accessing the tour. Here is a list of the MIME types required to be registered in your server to ensure...
Jun 25, 2021 | Publishing & Sharing
You just have to get the code from Tag Manager and put it here (Publish/Social Settings/Tag Manager ID). If you want to use Google Analytics too, it is possible to do it directly in Tag Manager, or you can put it in VTPro.
Jun 10, 2021 | Skin & Interface
What is a viewer? By default each project in VT Pro has a skin. Within the skin there is always a (Main) Viewer. Within a Viewer, it is possible to load in media, such as panoramas, photo albums, videos, 360videos and floorplans. Without any viewer, it would be only...
Jun 10, 2021 | Interactivity
Add Action > Media Control > Mute or Unmute
Jun 10, 2021 | Media types and settings
Currently is not possible to control the volume of audio files inside a virtual tour created with 3DVista VT PRO but we are currently working on it for next versions.
Jun 10, 2021 | General & Pre-sales
Educational and academic centers and institutions are eligible for discounts. 1-5 licenses: 10% discount6-10 licenses: 15% discount 11 or more licenses: 20% discountTo take advantage of this offer, please send an email to sales@3dvista.com indicating the number of...
Jun 10, 2021 | General & Pre-sales
No, the virtual tours are played in a regular browser (Chrome, Safari, Edge, Firefox) and don´t require any extra third party software to run.
Jun 10, 2021 | General & Pre-sales
To move a license from one computer to another. just unregister the license from the old computer. Open VT PRO, go to the Help menu and click on "unregister license".Then just download VT PRO in the new computer and register the new license using the same credentials...
