Jun 27, 2022 | Publishing & Sharing
Sometimes when publishing a tour on social networks like Facebook, Twitter or LinkedIn the thumbnail shown is not the one that we currently have defined in VT PRO. These social networks have their own cache so if we published the link before we may need to refresh the...
Jun 15, 2022 | General & Pre-sales
The content of the right click menu can be customized from the Project/Playlist/Global Settings panel by clicking on the clockwork icon: Here you can remove the default functions and/or add new elements associated with any action you want. You can, for example, put...
May 31, 2022 | Skin & Interface
It is already resizable. In Edit Styles this font is resizable. It is applied to all the text, it can have different sizes, but what cannot be is that one part of the text is resizable and another is not.
May 31, 2022 | Skin & Interface
Yes, there is a specific option for it that defines what size is displayed depending on the screen size. For the "Stylable and multiline text" it is found here (option "resizable text"): And in the case of info windows, we have that same option here:
May 19, 2022 | Skin & Interface
To replace one skin element with another there are two options: The first is to replace your image with a new one (or state-based images in the case of buttons). To do this you have to select that element and change its image with another. Simply going to "edit...
Apr 18, 2022 | Android & iOS App
Please, for versions prior to mac 11.0 you must use itunes for the process. You can watch our video tutorial on how to do it here. For versions from mac 11.0 this method must be used: First, in Virtual Tour Pro, publish your tour using the "Web / Mobile" option and...
Mar 14, 2022 | Skin & Interface
This can happen for two different reasons: The first of them is that the wide size of the text box is defined in percentage (%). Therefore, depending on the size of the browser where the tour is played, this size may vary and be smaller than the one you are seeing in...
Jan 13, 2022 | Publishing & Sharing
It is possible, yes. Simply select the .exe file that the program generates and unzip it as if it were a .zip file. This will create a folder with all the tour files included in it. The file to run the tour is called "tourlauncher.exe", and if you want, you can rename...
Nov 11, 2021 | Skin & Interface
Yes, this appears because the skin option, "Force Mobile Orientation", is activated. Uncheck it to avoid this.
Nov 11, 2021 | Publishing & Sharing
On the loading screen the videos or audios do not sound until clicked because it is a limitation of the browsers. To avoid this, we recommend indicating that you have to click to start the audio. Or put the video / audio instead of the loading screen, as the first...
Nov 2, 2021 | Publishing & Sharing
While when hosting on a third party hosting server the MIME types are usually registered, in some ocassions some file types could not be, resulting on an error when accessing the tour. Here is a list of the MIME types required to be registered in your server to ensure...